Problems / Real world, hard

Chat delivery: 20,000 messages a second and a push outage

Asked at Meta (WhatsApp, Messenger) and Slack. Every message is written to Postgres and then pushed to the recipient’s phone in the same request; the app polls the same database to sync, and presence heartbeats are database writes too. At 12 s the push provider is down for 8 seconds, and sending stops.

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Your goals

Success ≥ 99.5%, p99 ≤ 600 ms and Apdex ≥ 0.90 through the push outage, for at most $46,000 a month.

Test cases

Like a coding problem, a solution has to pass every case, not just the one it was built for. Submit in the lab runs all 3; 1 of them are hidden until then.

  1. As given. The problem’s own traffic, scheduled failures and seed.
  2. Peak hour. 25% more traffic than the problem states, with the same failures.

The traffic

20,000 requests a second for 20 seconds: 50% send (writes), 40% sync (reads), 10% presence (writes).

The system

What each component does in this design, and what calls it. The simulator mimics each one from these settings.

ComponentIts job hereSettings
Load balancerLoad balancerTraffic enters here.Calls Chat API.Layer 4 balancers route by IP and port; layer 7 balancers read HTTP and can route by path or header.–
Chat APIApp serviceLoad balancer forwards to it.Calls Messages (Postgres), Mobile push (APNs, FCM).Little's law: throughput ≈ concurrency ÷ latency. 200 slots at 50 ms serve about 4,000 req/s.12 replicas × 100 slots · timeout 2.0 s
Messages (Postgres)SQL databaseChat API calls it.Postgres runs one process per connection, which is why poolers like PgBouncer sit in front of busy databases.16 vCPU · 800 connections
Mobile push (APNs, FCM)Notification serviceChat API calls it for /send.Email, SMS and push providers all throttle senders and can delay delivery.200 slots · 2,000,000 calls/min

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